BM Advisory LLP, a firm of insolvency practitioners, have been instructed by the board of directors of Royel Hotels (UK) Limited t/a Cisswood House Hotel (“RHUL”), to assist them in placing RHUL into Creditors’ Voluntary Liquidation (“Liquidation”). RHUL acted as the operating function for the hotel and has ceased to trade. It is anticipated that RHUL will enter Liquidation in the next two to three weeks and the hotel will remain closed in the interim.
Cisswood House Hotel located in Lower Beeding, near Horsham, is a 51-room hotel with a leisure club and beauty salon. It is a popular venue for weddings and conferences.
Michael Solomons, the proposed Joint Liquidator “The Cisswood House Hotel has been running successfully for a number of years, but unfortunately fell into financial difficulties due to the ongoing COVID restrictions and uncertainty. We understand that this will affect a number of people in particular those that have leisure memberships, wedding and other special occasion bookings, and we encourage you to send all your enquires regarding this to firstname.lastname@example.org and we will do our best to come back to you as soon as possible. Unfortunately, RHUL is not in position to fulfil the bookings. Once appointed the Liquidators will market RHUL’s business and assets to ascertain whether any interested party will acquire these and whether it is possible for an interested party to take over the existing bookings. In the meantime, we would suggest the following:
- If an individual paid for their booking by credit card, they may have protection pursuant to section 75 of the Consumer Credit Act. We suggest they contact their credit card issuer as soon as possible for information about how to claim a refund.
- If wedding insurance has been taken out, we suggest they contact their insurers as this may be an alternative way to obtain a refund subject to any excess that may be deducted from a successful claim”.